Reference

How jagattoto Handles Your Personal Information

This Privacy Policy covers what data we collect when you use jagattoto, how we store it, who we share it with, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and device data handlingIndonesia-region policy scope

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DATA HANDLING PRACTICES

Four Ways We Protect and Manage Your Data

We approach data handling as part of the account experience, not a side policy. From the moment you link a payment wallet to the moment you withdraw, data protection is woven into each step. The practices below reflect how we actually operate — not aspirational language.

Encrypted Account Storage Your login credentials and wallet identifiers are stored using encryption at rest. Access inside our systems is role-limited — not every team member can read your account data.

Cookie and Tracking Transparency We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences via your browser settings at any time.

Data Retention and Deletion Active account data is kept while your account exists. Closed accounts have their personal data removed after the minimum retention period required under applicable rules in supported regions.

Your Rights and How to Use Them You can request access to your stored data, ask us to correct inaccurate details, or request deletion. Requests are handled through live chat or email — no special form is needed.

REACH OUR TEAM

How to Contact Us About This Policy

If you have a question about how your data is used, want to correct account information, or need to submit a deletion request, reach out through any of the channels below. Our support team handles privacy requests alongside regular account help — you do not need a separate form to get started.

What This Policy Covers and How It Applies

jagattoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the information you submit directly — your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay when you add a payment method. We also collect technical data automatically: device type, browser, IP address, and session

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activity. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including the e-wallet providers you connect — is limited to what those
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processors need to complete a transaction. Retention periods vary by data type: account credentials are held for as long as your account is active, while transaction records are kept as required by applicable regulations in regions where the service is available. Access to this platform depends
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on local law and eligibility in your region. If you are in Semarang or anywhere else in Indonesia, the same data practices apply — we do not apply different standards based on location within a supported region. You can request a copy of your stored data
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or ask us to delete your account at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on jagattoto

These are the questions we actually get about data and privacy. If yours isn't here, contact support through live chat or the email in your account settings.

We collect your name, contact details, and the wallet identifiers you link — such as your DANA or OVO account number. Device and session data is also logged for security purposes.

We do not sell your data. We share only what payment processors like GoPay or OVO need to complete a transaction, and nothing beyond that scope is passed on.

Account credentials stay on file while your account is active. After closure, personal data is removed once the minimum retention period required in supported regions has passed.

Yes. Contact support via live chat or email with your registered account name. We will identify what data is stored and provide access as quickly as we can process the request.

Submit a deletion request through live chat or the support email shown in your account settings. Once confirmed, your personal data is removed following the applicable retention window.

Yes — the same practices apply across supported regions, including Indonesia, where access is available under local law. No different data standard is applied based on your city or region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJagattoto Banking Accountjagattoto Login

How jagattoto Handles Your Personal Information

Four Ways We Protect and Manage Your Data

How to Contact Us About This Policy

Common Questions About Your Privacy on jagattoto

01 What personal data does jagattoto collect when I create an account?

02 Does jagattoto share my data with third parties?

03 How long does jagattoto keep my account information?

04 Can I request a copy of the data jagattoto holds about me?

05 How do I ask jagattoto to delete my account and personal data?

06 Does this Privacy Policy apply if I access jagattoto from Indonesia?

Privacy Policy

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